FaQs. General Information

Do you deliver worldwide?

Yes via DHL. see full delivery information on check out.

How many days will it take for my wig/wigs to be made?

If the hair required is in stock, your wig is delivered after 5 working days, but if not it takes 10working days.

How many days after dispatch will I get my order?

Nigeria: 48 hours
International orders: 3-5 working days

Can I get advance payment on wigs?


Can I walk in or I have to book an appointment?

Walk-ins for products purchase and appointment bookings for fittings or installation

Can I buy just bundles of hair from RBS?

Currently we only retail custom wigs.

What is your exchange and return policy?

Lace and tag must be uncut , and return must be made under 24hours of delivery

What if I am not satisfied with my purchase?

Do place a call through and let’s see how we can be of helpful.

What type of swiss lace is used in your frontals and closures?

Swiss lace

How can I measure my head for my custom wig?

Full procedure will be forwarded to you as head sizes and measurement per wig style varies.

Do you do online classes ?


Can I make a 50% down payment for classes?


Do you have a physical store in Lagos, Nigeria?

Yes we do at 53, Ago palace way by Avenue b/stop, beside Samsung office Okota Lagos.

I can’t afford a class, Is there a yearly sponsorship program for your trainings?

Yes, do send us a message or follow us on instagram for seasonal promotions.

Do you offer discounts on trainings?

Yes, do send us a message.

How long will my wig last for?

2-5years + with good maintenance

How can I maintain my braid wig?

Wash with a good shampoo and conditioner and leave to airdry.

Are your wigs machine or hand wefted?

Hand sewn

How can I maintain my braid wig?

Wash with a good shampoo and conditioner and leave to airdry

How can I maintain my human hair wig?

Before washing, gently brush the wig using a wide tooth comb, for wigs with tight curls “DON’T BRUSH”, use fingers and gently remove tangles.

Use a mild shampoo suitable for hair texture. in a sink or basin add small amount of shampoo to cold water,

Gently swirl and let it soak for approximately 5mins; rinse the wig gentle in a cold water until all of the shampoo is removed. Rinse twice.

Gently apply conditioner on the wig and leave for for 2mins to penetrate through the hair.

Rinse the wig gently on cold water until all of the conditioner is removed.

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